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294 Bay Meadows Ave.
Bay Shore, NY 11706

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We’ve put together answers to some of the most common questions to make your shopping experience with SS COLLECTION smooth and hassle-free. If you need further help, feel free to reach out to us.

Frequently Asked Questions (FAQs)

What does SS COLLECTION sell?

SS COLLECTION offers women’s and kids’ apparel sourced from well-known Pakistani clothing brands, focusing on quality, style, and affordability.

Do you deliver all over Pakistan?

Yes, we offer nationwide shipping across Pakistan.

How long does delivery take?

Standard delivery takes 4 to 5 working days, while urgent delivery takes 2 to 3 working days, depending on your location.

How much are the shipping charges?

Shipping charges vary based on your location and the delivery method you choose. The final cost is confirmed at the time of order placement.

What is your return and exchange policy?

You can request a return or exchange within 15 days of receiving your order, provided the item is unused, in original packaging, and meets our policy conditions.

Who pays for return or exchange shipping?

The customer is responsible for the shipping cost for returns or exchanges.

What if I receive a damaged item?

If you receive a damaged item, contact us within 15 days and provide clear visual proof (photos or video) so we can review and confirm your claim.

Can I return or exchange a used item?

No, items that have been used, worn, or washed are not eligible for return or exchange.